
TECHNOLOGY & INTEGRATIONS
Often complex, yet essential to an effective and efficient operation while personalizing interactions to each individual guest. It’s no wonder why so many companies are still struggling with technical adoption. A ‘one size fits all’ solution doesn’t exist in the myriad of options.
Freshwater team members have led technology transformation initiatives at Disney and other niche properties for over a decade. Ranging from AI, facial recognition, IoT, mobile-first, and many other efforts, our focus remains on the end-user experience.
As an owner or management company you get the benefit of tapping into our experience and Freshwater’s customer-centric approach to accelerate change and accomplish your core integration objectives.
Freshwater can enter the operational ecosystem and provide advisory services that will educate you to safely choose and adopt your IT environment, now and for the future. We prepare you for this exciting road ahead through a few proven steps.
Analysis - of current state, provide strategic direction and operational expense for technology integrations for cost controls and revenue growth.
Strategy - for long-term growth including IT governance, cloud processing, and overall change management needs for operations.
Recommendations - of systems and software suppliers for new development and expansion, typically made during pre-opening infrastructure design, working alongside developers and product teams.